MW Valuations

Dunmow, Essex, UK

Avg. Rating Rating star5.0 (99 reviews)

Jewellery Valuer in Essex - Mary Waterfall
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About this Valuer

MW Jewellery Valuations passionately believes in giving a professional service with a personal touch, providing accurate and comprehensive jewellery valuations, including watches, diamonds and gemstones. All valuations are impartial and strictly confidential. Mary is proud to be a registered valuer and member of The Jewellery Valuers Association JVA - an accreditation recognised by most insurance companies.

MW Jewellery Valuations, based close to Bishop's Stortford and Braintree, operates throughout the Home Counties; Essex, Cambridgeshire, Hertfordshire and Suffolk.

Principal valuer Mary Waterfall has over twenty-five years' experience in the jewellery trade, working in a variety of sectors. Having successfully completed her Gemmology Diploma, FGA, in 1999, Mary started her career in Hatton Garden working for the prestigious manufacturing company, Stephen Foster Jewellery and then for the diamond and gemstone dealer Bass Premier Company. She went on to obtain her Diamond Grading Diploma, DGA and gained valuable retail experience working for Tiffany & Co, Old Bond Street, London.

In 2003 Mary moved into the auction world, relocating to Birmingham's Jewellery Quarter and working as a valuer and cataloguer for Fellows & Son, one of the leading auction houses in the West Midlands. She has since worked as a Jewellery Specialist and Consultant for other provincial auction houses.

Whether you require a valuation for insurance, probate, family division or private sale, MW Valuations offers a friendly, reliable and prompt service. A number of trade services are also available. Please contact Mary to discuss your valuation requirements by using the contact link at the top of this page.

 

The Business

  • Private Practice & Trade Valuer
  • Business mix: 100% valuations
  • Principal + 0 staff valuers
  • Mon - Fri: 9am to 5pm
  • Home visits, & via jewellers

Financial

  • Per-item based fees
  • Cards not accepted
  • Full valuation reports start at £65

Qualifications

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Hover to Reveal

  • DGA, FGA
  • BA

Memberships

  • Gem-A.
  • JVA

Photos

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While you wait jewellery valuations

Location

MW Valuations
PO Box 12468
DUNMOW
Essex
CM6 9DE

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Reviews

Reviews (99)
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All reviews have been verified. The Jewellery Appraiser has confirmed the validity of the report details provided by the Reviewer but did not see the Reviewers rating or review text during the validation process. This produces unbiased, reliable and genuine reviews.

 

avatarM. Hertfordshire

Review starsDec 2025

Recommended

We needed wristwatches valued for insurance purposes. We visited Mary's office on a Friday when she examined and photographed each item. We were provided with a comprehensive report on our valuables the following Tuesday. We found Mary to be very personable and professional and would thoroughly recommend her services.

Expertise / Items Examined: Watches.

avatarNeil. Chelmsford

Review starsSep 2025

Very Thorough Appraisal

I had 5 rings valued for insurance purposes. I opted for a new for old valuation rather than a replacement of like for like. The stones in some cases were old cut and would be more difficult (and expensive) to replace than using a similar quality and weight modern cut diamond.
I was invited to her home office where she examined each ring taking various notes and photographs. Mary was very friendly and professional in her manner. I then took the rings back home with me.
The valuation report was available about a week later and provided photographs and technical detailed descriptions of each ring which included stone type, weight and quality, band and setting metal as well as the physical condition of the ring. The report also had a glossary of all the terms and abbreviations used in describing and valuing jewellery. Whilst undertaking the examination with me present Mary identified that one of the rings was in fact ‘costume’ jewellery and not worth insuring. I thought it was a nice touch that she did not charge for identifying this ring to be fake.
I would definitely recommend Mary to anyone who is in need of having jewellery valued. I think her per item charge is reasonable and much less than those places that charge a percentage of the valuation of the item.

Expertise / Items Examined: 3 diamond rings and one emerald and diamond cluster engagement ring.

avatarStuart. Thaxted

Review starsSep 2025

Excellent Service

I had a valuation carried out on an engagement ring by Mary. The service from the outset was excellent. Swift communication in making the booking, everything carried out as arranged and very pleasant to deal with at the actual valuation itself. All subsequent paperwork forwarded without delay. Would not hesitate in using MW Valuations again.

Expertise / Items Examined: Engagement ring.

avatarMr. F. Sudbury

Review starsJul 2025

Professional, Courteous and Friendly

Mary came recommended by a local and respected Jeweller, Jonathan Lambert, based in Lavenham. My expectations were therefore already high. Mary exceeded my expectations, with good communications, timely arrival and an unassuming nature that inspires confidence. Her work was diligent and professional and I have no hesitation in recommending Mary to anyone considering the valuation service she offers.

Expertise / Items Examined: Not disclosed.

avatarNick. Bishops Stortford

Review starsJul 2025

Fast, Convenient, Professional, and Thorough

Mary recently valued my fiancée's engagement ring and the experience was fantastic and easy start to finish. She took all the necessary details while I waited, so there was no need to leave the ring with her for days! A report was ready within a week, included everything needed for peace of mind, insurance, etc. Highly recommend Mary's services.

Expertise / Items Examined: Diamond engagement ring.

avatarEmily. Cambridge

Review starsJun 2025

Excellent

Efficient and friendy service, once again. Mary is clearly an enthusiast and conducted a thorough inspection of the items and review of all paperwork. No fuss, straightforward process. Thank you

Expertise / Items Examined: Diamond earrings, necklace and bracelet.

avatarOllie. Colchester

Review starsJun 2025

Professional and Friendly Service

I recently visited MW Valuations with an engagement ring I had just purchased, seeking an accurate and professional valuation. Although nothing against my jeweller, as someone with little experience in jewellery, I was initially nervous about whether I had truly received what I was promised and paid for.
From my very first phone call with Mary, through to the face to face valuation, she was incredibly reassuring. She clearly explained the valuation process, how she would assess the ring, and even offered helpful advice on how to care for it moving forward. Her transparency and professionalism gave me real confidence in the service I was receiving.

Since my insurance requires a re-valuation every three years, I will definitely be returning to MW Valuations, knowing I will receive an honest and thorough assessment. Thank you again, Mary.

Expertise / Items Examined: Engagement ring.

avatarNicola B. Colchester

Review starsMay 2025

Great Experience

Mary was very welcoming and made us feel at ease. She was very thorough in her inspection and the report was sent to us within the week as promised. Would not hesitate to recommend.

Expertise / Items Examined: Diamond ring.

avatarG Cannell. Stansted Mountfitchet

Review starsMay 2025

Valuation for Insurance Company

Needed a valuation for my house insurance, Mary was very professional and knowledgeable, she did a home visit and understood what was needed. Mary was very thorough and quick to send out report. Report was excellent and just what the house insurance needed.

Expertise / Items Examined: A collection of jewellery, old and new.

avatarCleo. Cambridge

Review starsMay 2025

Excellent Experience

We needed to get several items of jewellery and two watches valued for insurance purposes. We attended Mary's office where she meticulously examined, appraised and photographed each item. One week later we were provided with a comprehensive report on our valuables. We found Mary to be very approachable and knowledgeable and would thoroughly recommend her services.

Expertise / Items Examined: A Rolex and IWC Gent's watch, 2 diamond rings, diamond stud earrings, diamond tennis bracelet, 2 necklaces

avatarDWeav. Cambridge

Review starsApr 2025

Highly Recommend

I recently had a ring valued and was really impressed with the service. Communication with Mary was excellent - she was responsive and easy to coordinate with. The assessment was detailed and clearly carried out with care, and Mary was both welcoming and professional throughout. I received the written valuation within a week, which was much appreciated. I'd happily return to her if I ever need another valuation.

Expertise / Items Examined: Engagement ring.

avatarM Thomas. Sudbury

Review starsAug 2024

Knowing What It's Worth

I had bought a couple of second-hand items and, together with rings, earrings and a bracelet I have owned for many years, felt it was time to have them all re-appraised. I went to a local jeweller in Lavenham (Jonathan Lambert) and arranged an appointment for the following week with Mary Waterfall for the valuation. Having left the items with Mary for a couple of hours, they were then returned to me and the valuation was to follow. This arrived by email a week or so later and was very detailed, as well as being registered on-line for insurance purposes. I felt it was well worth the fee charged.

Expertise / Items Examined: The rings I wear every day, a bracelet and some diamond earrings.

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avatarKumar. Ipswich

Review starsJul 2024

Great and Professional Service

Mary came across as very friendly, warm and professional. Am really happy that we did not go with a high street valuer and had Mary do the valuations for our jewellery. She was very accomodating of our different types and pieces of jewellery and combined them into sets where possible, enabling us to get the best value for her services.

The report she provided was detailed and descriptive, unlike any report from a high street jeweller I have seen before. We have no hesitation in recommending Mary and in fact already did so to many of our friends! Thanks a lot Mary!

Expertise / Items Examined: Gold and diamond jewellery.

avatarA Clarke. Chelmeford

Review starsMar 2025

Excellent Service

From my first email, to home visit, and then receipt of Mary's invoice and report, everything went smoothly. I had several items valued, jewellery, both gem set and plain gold allongside some watches. Each item was listed with a written detailed explanation including a picture, and its insurance value. All round i received a fantastic timely service and I would not hesitate to use Mary's services again.

Expertise / Items Examined: A collection of jewellery and watches.

avatarSusie. London

Review starsMar 2025

Excellent Service

I recently had a ring valued for insurance purposes and found Mary after doing some research online. Her 5 star reviews spoke for themselves and now I'm writing one! I was looking for someone who charged a set fee and offered a more personal service than some of the larger businesses. Mary was absolutely lovely and very experienced in her field. The report that I've received is extremely detailed and has a link to register my jewellery valuation online. I wouldn't hesitate to recommend her. Thank you Mary.

Expertise / Items Examined: Diamond ring.

avatarSDD. Dunmow

Review starsMar 2025

Professional and Thorough

I engaged Mary as I needed a valuation for insurance purposes and I wasn't disappointed. She is friendly, professional, thorough and knowledgeable. It was a pleasure meeting Mary and I can happily recommend her.

Expertise / Items Examined: Various inherited items including diamond ring, pearl necklace, tanzanite/diamond set, diamond bracelets.

avatarMary Ann. Haverhill

Review starsMar 2025

Professional and Friendly

I am due to be handed down a Longines watch from my late Mother in law, and so an official valuation for probate was required.
Mary was prompt to answer my initial request and answered all my questions prior to arranging and in-person appointment. The appointment was on time, efficient and Mary explained the process clearly. She is professional and friendly and I felt leaving confident.

Expertise / Items Examined: A ladies Longines watch.

avatarSaja. Saffron Walden

Review starsFeb 2025

Professional, Prompt and Trustworthy

Home visit from Mary, as I had a number of jewelery items to value. Mary was very patient, as I had miscalculated how many pieces needed valuing. So she had to return a second time to complete the appraisal, which she very kindly did by booking the second visit ahead of time before leaving the first visit. If you are in need of a valuation for insurance purposes, I would highly recommend using Mary's services. She arrives on time and the valuation is very nicely presented.

Expertise / Items Examined: A collection of jewellery including necklaces, rings, bracelets, plus a couple of watches.

avatarClaire Harding. Chelmsford

Review starsFeb 2025

Valuation

I needed a new five stone diamond ring valued for insurance. My daughter recommended Mary and I attended her office last Thursday. Today, Tuesday I received my appraisal which was very thorough. Mary is a friendly approachable lady with a wealth of knowledge. I will have no hesitation in recommending her services.

Expertise / Items Examined: Five stone diamond ring.

avatarWS Colchester. Colchester

Review starsJan 2025

Thank you ...

Mary provided an excellent service. She is very friendly, flexible to conduct a home visit, demonstrates very good knowledge and experience, professional and extremely thorough in carrying out her assessments. Her report is comprehensive and easy to follow. As and when the need arises, we shall definitely engage Mary's services again

Expertise / Items Examined: My wife's jewellery collection comprising various items for insurance valuation purposes.

avatarLinda W. Colchester

Review starsJan 2025

Professional, Friendly Service

I recently visited Mary for a jewellery valuation. She could not have been more welcoming and I found her approach to be friendly and professional. My valuation report came immediately upon invoice payment and it was very concise, informative and professional. I would definitely recommend MW Valuations.

Expertise / Items Examined: Gold jewellery.

avatarSteve C. Saffron Walden

Review starsDec 2024

Personable and Professional

I have benefitted from Mary's expertise on now three occasions, firstly for probate and preparation for auction of my mothers collection, secondly for my wife's collection and more recently for my daughter and an additional item for my wife. One can only be impressed by Mary's professionalism and by the information provided, one of my mother's 80 items had a rather macabre purpose unbeknown to us. The output report contains incredibly detailed descriptions of the items assessed along with a registration with GVJ to assist the insurance process. Mary is a pleasure to deal with and I would heartily recommend her for your valuation requirements.

Expertise / Items Examined: A Roberto Coin bangle and an emerald and diamond bangle.

avatarBirkin. Essex

Review starsNov 2024

Fantastic Service, Highly Recommend

From start to finish the interaction with Mary was great. Prompt and helpful replies to emails and very accommodating as to appointment times. Appointment was hassle free and the report / valuation was supplied within the time frame promised. The report was very professional & extremely detailed. It was an absolute pleasure dealing with Mary.

Expertise / Items Examined: Two pairs of earrings and a necklace.

avatarSM. Cambridge

Review starsOct 2024

Professional and Responsive

I needed a valuation of a piece of jewellery for the purpose of division of assets. Mary was very responsive, friendly and professional, and provided her full report within a week of first contact including fitting in an in-person consultation.

Expertise / Items Examined: A ruby ring.

avatarKaren. Manningtree

Review starsSep 2024

Excellent Valuation Service

Mary was very easy to contact and prompt with reply and valuation. Documents presented clearly with photo along with detailed description. Very pleased I have finally got round to having jewellery valued which would not have been covered by insured previously.

Expertise / Items Examined: A collection of diamond and other precious stone rings.

avatarTrevGB. Southend On Sea

Review starsOct 2024

An Absolute Pleasure

Mary is professional, efficient and affable. From initial contact, to home visit, to receipt of Mary's invoice and report, everything went smoothly, all fuelled by a few hearty mugs of Earl Grey.
I had 19 items valued, in groups and as individual pieces. Each received a well-written detailed explanation of the item, a picture, and its insurance value. All within two weeks and at a very fair & reasonable cost. I'm now able to progress my plans for item distribution and sale with complete confidence that I have all the information I need to make the right decisions for my family. Excellent service in every way. Mary is a credit to her profession and I thoroughly recommend her.

Expertise / Items Examined: Various gemstone gold rings and other jewellery dating from early 20th Century to contemporary.

avatarCK. Bishops Stortford

Review starsSep 2024

Brilliant!

Mary was absolutely fantastic. She was professional, thorough and in my opinion and excellent valuator. From start to finish the whole process was smooth and straightforward. I would highly recommend her and would definitely use her service in the future.

Expertise / Items Examined: A special piece of jewellery.

avatarTerry. Colchester

Review starsJul 2024

Very Satisfied Customer

It was pleasure to meet Mary; her knowledge and professional manner was evident throughout our meeting and confirmed my decision not to use a high street jewellers. She was able to deal with my valuation very quickly and enabled me to complete my household insurance renewal on time.
Her fee was reasonable and the valuation ultimately enabled me to reduce my insurance premium as the items were slightly over insured. I would have no hesitation in recommending Mary for valuation service. Thank you Mary.

Expertise / Items Examined: Diamond solitaire ring and a white gold cluster ring.

avatarWarwick. Hertfordshire

Review starsJul 2024

Professional Valuation

I needed 4 diamond rings valued for insurance purposes. Mary offered a personal service at a time that suited me. Marys valuation was descriptive and well researched. Mary sent through her valuation reports/certifications on my items via email very promptly. Adding my items to an electronic register for added security. Mary offers also to send your documentation in paper form which I have requested. Very pleased with the standard of service and would recommend M V Valuations to my friends and family. Thankyou.

Expertise / Items Examined: 4 diamond rings engagement/eternity ring/2 diamond dress rings.

avatarAJS. Cambridge

Review starsJun 2024

Excellent Service

Mary was friendly and warm but very professional in her manner both in our initial telephone contact and her visit.

Expertise / Items Examined: Various bits of jewellery.

avatarD Miller. Chelmsford

Review starsJun 2024

Excellent Service

I asked Mary to came to my house to appraise my late wife's jewellery and some advice. Mary was very punctual and very professional, brought in her equipment and set to work. I have no hesitation in recommending her service to anyone. Excellent!

Expertise / Items Examined: My late wife's collection of jewellery. A mixture from many years.

avatarW Lecot. Lavenham

Review starsApr 2024

Excellent From Start to Finish

I would like to highly recommend Mary for her skill and expertise when producing an excellent valuation for me. Items valued were three rings. A diamond cluster, a sapphire and diamond, and a diamond band. I'd also like to say what an absolute pleasure it was to deal with such a thoroughly professional lady who was also extremely kind and caring. Many thanks Mary.

Expertise / Items Examined: 3 rings - as above.

avatarJack M. Braintree

Review starsMar 2024

Excellent Process & Valuation

Mary was brilliant at explaining the process every step of the way and being flexible on appointment times. The finalised report was very detailed and the speed of turnaround was excellent. Thanks Mary and I look forward to working with you again soon.

Expertise / Items Examined: Rolex watch.

avatarMK&C. Colchester

Review starsMar 2024

Excellent Professional Service

After visiting a local jeweller we were told we would need a gemologist to value and appraise our jewellery. Bought from the Caribbean we not only wanted a value for insurance purposes but for our own peace of mind. Found MW Valuations website which had excellent reviews and a clear pricing structure. Mary is friendly, professional, experienced and extremely knowledgeable. The appraisal process is very thorough, the report so detailed and everything done in a timely manner. Would not hesitate to use again and would highly recommend to anyone wanting jewellery valuations or appraisals.

Expertise / Items Examined: Various blue and white diamond jewellery.

avatarH Lynch. Essex

Review starsMar 2024

Brilliant Valuation Experience

We found Mary's website through the National Association of Jewellers as we wanted a reliable and professional valuation of a piece of jewellery and we were not disappointed. Mary was really friendly, explaining the whole process and the timeframes we could expect. Within a week of meeting, Mary has returned a really detailed and professional report that we know we can trust and will be suitable for our insurers. We wouldn't hesitate to use Mary again and will recommend to any of our friends and family requiring a valuation.

Expertise / Items Examined: My diamond engagement ring.

avatarL Maxius. Essex

Review starsMar 2024

Professional, Efficient, Enjoyable

Mary arrived promptly, was professional and engaging. I stayed with Mary during the course of the day and enjoyed the process and the chat. She was very thorough in her assessment of my jewellery and interested in the history of each piece. I found the ease of having this done in the comfort of my own home very appealing.

Expertise / Items Examined: I had a number of jewellery items values including pearls, diamonds, tanzanite, sapphires and gold in the form of rings, earrings, pendants, neckaces and bracelets.

avatarKaren. Essex

Review starsFeb 2024

Amazing

Mary gave us a very professional service at a reasonable price and I was extremely happy with the whole experience. She is a warm, welcoming, friendly lady and It was clear from the start that she is highly experienced. The valuations are clearly presented and contain a thoroughly detailed report. I will definitely be using Mary's wonderful service again and would highly recommend her to family and friends.
Thank you Mary, I'm so glad we found you.

Expertise / Items Examined: Solitaire Diamond ring with Diamond set band and two diamond set bands.

avatarMatt. Cambridge

Review starsFeb 2024

Excellent

Mary valued several Rolex watches for me in February 2024. All pieces were appraised and photographed in my presence, with a total visit time of under one hour. A week later I received the report and valuation; simple, straightforward and highly recommended.

Expertise / Items Examined: Three Rolex watches.

avatarRA-GJ1. Chelmsford

Review starsFeb 2024

Fantastic

Mary was a pleasure to deal with, professional and put us both at ease. Her knowledge is excellent and the report provided was extremely detailed and professional. Mary has all of the correct memberships and qualifications to provide an up to date insurance valuation, which far exceeded my expectations and is in my opinion much better than any bricks and mortar Jeweller would produce.

Expertise / Items Examined: Engagement ring.

avatarKieran C. London

Review starsNov 2023

Excellent Professional and Fair Service

Mary was very welcoming and put me at ease within a process that I was unfamiliar with. Very professional and explained everything. Would recommend to anyone looking to get a valuation.

Expertise / Items Examined: Diamond ring.

avatarMr. JF. Essex

Review starsOct 2023

Highly Professional and Transparent

Mary offers a brilliant service at a reasonable price. I found her to be warm and welcoming during the assessment of my watch and clear and transparent throughout the whole process. Would not hesitate to use Mary's services again in the future.

Expertise / Items Examined: Watch.

avatarMargaret. Colchester

Review starsOct 2023

Professional Service

I had an eternity ring made a few years ago using old European cut diamonds lifted from another ring and gold. I wanted a valuation for insurance purposes which Mary provided in the most friendly but professional way. I would be very happy to use Mary for any other valuation of jewellery and to recommend her to anyone wishing for a professional valuation of their own jewellery.

Expertise / Items Examined: A diamond ring.

avatarM&S. Havering

Review starsSep 2023

Totally Recommend

We visited Mary in her home as we only had three items that required valuing for insurance purposes. From the start, she was welcoming, very friendly but totally professional and we had a most enjoyable hour with her. Her eye for detail and her patience was impressive, and her advice to us invaluable. We also thought her prices were very reasonable, compared to other sites we had visited.
We would wholeheartedly recommend Mary - she is an asset and wonderful ambassador to the valuing world. We couldn't have done better - thank you Mary.

Expertise / Items Examined: Rolex watch and two diamond rings.

avatarIan. Colchester

Review starsSep 2023

Prompt, Professional and Detailed Reports

Mary is a very personable and extremely professional lady. My items are now clearly documented with reliable and substantiated valuations. The whole service was easy to arrange and efficiently executed.

Expertise / Items Examined: Diamond earrings and pendant.

avatarL.E.S. Colchester

Review starsSep 2023

Amazing Service

We had a selection of jewellery items and watches that needed to be valued for insurance purposes. We live abroad part time and had a deadline date to fulfill , after finding Mary and a few emails we managed to find a convenient time when in uk. Mary is a lovely personable lady, friendly but professional I knew I would like her even before we met in person. I felt completely at ease having Mary in the house , she was happy to chat but worked diligently, I had to refrain from talking too much and distracting her as I found the whole process interesting and love jewellery. I wouldn't hesitate to recommend Mary and will definitely be using her services again in the future. I also thought she charged a fair reasonable price for the work involved.

Expertise / Items Examined: Selection of antique rings, few newer ones watches and a pearl bracelet and fabulous Grima pendant.

avatarGill Boyden. Cambridge

Review starsJul 2023

Thorough, Professional, Clear

Principally for insurance purposes I wanted some of my rings re-assessed. I now feel comforted not only with the financial outcome vis a vis my insurance but I also now how a completely reliable description of the rings should I ever be unfortunate enough to need to fall back on that.

Expertise / Items Examined: Four diamond rings.

avatarFiona. Ipswich

Review starsJul 2023

Professional Service

Mary carried out a valuation, for insurance purposes, on my jewellery collection in my own home, which was exactly what I was looking for. All carried out in a very professional manner. Thank you. I would have no hesitation in recommending Mary of MW Valuations.

Expertise / Items Examined: Mixed jewellery items (rings, ear-rings, bracelets and pendants), all collected over a 20-year period!

avatarSara T. Haverhill

Review starsMay 2023

Friendly and Professional Home Service

I had a few items that needed an updated insurance valuation as some were bought between 20 and 30 years ago. Mary was able to come to my home and provide a friendly and professional service which included details of colour and clarity of the diamonds which I didn't know before. A thorough check of their condition was done too. I was very pleased to be able to have it all done from home without having to send all my jewellery away for weeks. I would have no hesitation in recommending Mary.

Expertise / Items Examined: Eternity and solitaire rings, earrings and a necklace and my husband's watches.

avatarReece. Leigh-on-Sea

Review starsMay 2023

Professional and Simple

A yellow diamond engagement ring that needed valuing for insurance purposes. Mary was able to find time for us to get a swift valuation and understood why we didn't want to be parted from the ring for an extended period. We will certainly be returning when an updated valuation is needed.

Expertise / Items Examined: A yellow diamond engagement ring.

avatarR.M.C.. Colchester

Review starsApr 2023

Very Friendly & Professional

Three rings and two brooches. I was rewriting my will and wanted an up to date valuation. Mary Waterfall came to the house and was very helpful in suggesting the kind of valuation I needed. She got it done very promptly

Expertise / Items Examined: My sapphire and diamond engagement ring, a garnet ring, my gold wedding ring, a diamond brooch and ruby brooch.

avatarSuzanne. Essex

Review starsApr 2023

Outstanding Service

I had a diamond dress ring made in India and was looking for an insurance valuation. My experience with Mary at MW Valuations was great from start to finish.

Easy to book an appointment to visit Mary. She was very welcoming and interested in the ring and its provenance. She was thorough and followed up with questions via email. Communication was great throughout and the valuation was detailed, clear and as expected in terms of value and timeliness. A great experience that I would highly recommend.

Expertise / Items Examined: Bespoke design diamond dress ring made in India.

avatarJane. Colchester

Review starsMar 2023

Friendly, Yet Professional

Mary visited our house and viewed my jewellery for the purpose of assessment of their value for insurance purposes. We were able to discuss the items of jewellery and I gave a brief outline of how I acquire some of the pieces. She brought various items of equipment in order to make an accurate assessment of my rings, earrings, necklaces and bracelets. She followed this up with a complete written assessment which arrived a week later. Mary's professional approach together with her qualifications and her friendly manner, reassured me that I had found the right person to assess my jewellery. Thank you Mary.

Expertise / Items Examined: 2 rings and 1 pair of earrings, all with and sapphires and/or diamond stones, 3 gold bracelets and 5 gold necklaces.

avatarEmma Healey. Rumburgh

Review starsMar 2023

Lovely Personal Service

I had to have my late mother's jewelry valued for probate. As Mum only died at the end of November it was a deeply personal experience. The kindness and compassion that Mary showed was lovely. It was clear she understood the value the items had for me, not just their monetary value. Mary was interested in the story, not just the object. It was so wonderful to see my Mum's engagement ring cleaned for the first time in years, it was so moving to see the ring as Mum would have seen it. Just lovely. So a big shout out to Lamberts Jewelers in Lavenham too.

I am naturally nosey (or interested, as I like to say) so I got a fascinating insight into how objects are valued. Fascinating.
I would totally recommend Mary, Not only is she thorough, not only does she know her stuff - the report she sent was excellent - but she is kind and compassionate. She turned a difficult process for me into something really lovely and a fitting testimony to my lovely Mum and Dad.

Expertise / Items Examined: My mother's personal jewellery including an Omega watch, rings, bracelets, gold necklaces and brooches and also some personal stuff for my sister and I.

avatarCarol Black. Sawtry

Review starsMar 2023

Professional and Friendly

I had two items presented for valuation - a diamond pendant necklace, and a diamond solitaire ring. The valuation was carried out in a relaxed and friendly - but very professional - manner. Care was taken to describe the entire process, which was completed in situ, making it user-friendly. Having had previous valuations done, it is clear this was a much more professional and meaningful exercise, leaving me very comfortable with the valuation now, and going forward into any future valuations, which I will ensure are done by Mary.

Expertise / Items Examined: Diamond solitaire ring, and diamond pendant necklace.

avatarAMP. Suffolk

Review starsFeb 2023

Very Professional - Would Recommend

I had 4 rings valued to update them and also for insurance purposes. Very thorough valued by Mary and a good experience.

Expertise / Items Examined: 4 rings, all with special memories and people.

avatarStefano. Halstead

Review starsJan 2023

Fast and Professional

This is my second time using MW valuations, so I knew what to expect and I had no hesitation in contacting MW for a valuation. Like my previous interaction the task was performed quickly and without fuss. In my experience the end product is by far the most detailed and professional valuation document I've seen. Highly recommended.

Expertise / Items Examined: Two men's wrist watches.

avatarWallaker. Felsted

Review starsFeb 2023

Jewellery Valuation

We didn't want to send our jewellery away to be valued so we found Mary on a local web search, and we are pleased we did. We were able to visit Mary and she carried out our valuations in person whilst we visited her. She followed up the review with a detailed valuation report which we can use for our insurance requirements and for us to evidence the details of the jewellery we own.

Expertise / Items Examined: Various items of jewellery.

avatarMaria. Cambridge

Review starsJan 2023

A Great Service

Mary visited my house and provided an assessment of the value for insurance and sale purposes for several pieces of jewellery. I was very impressed with how quickly she responded to my initial request via the website, her really friendly and professional approach as well as the speed with which she was able to offer an appointment at my home. When Mary visited she set up her equipment on the table and worked quietly and efficiently but we still had the chance to stop and have a friendly chat over a cup of tea. Mary's qualifications speak for themselves but her manner and professionalism gave me added confidence in the service she was providing.

Expertise / Items Examined: Several bought items of jewellery and one bespoke item of jewellery.

avatarL Davies. Thaxted

Review starsJan 2023

Excellent Service

Mary was welcoming and informative when I took my engagement ring to her for a valuation. She made me feel at ease and is obviously very experienced. She was very professional. Less than a week after I went to her, she has sent the valuation over which is all accurate and I believe valued fairly. I would definitely visit Mary again for any future valuations.

Expertise / Items Examined: Engagement ring

avatarJamie. Suffolk

Review starsNov 2022

Great Service

Valued an item of jewellery. Took great care and very approachable. Would use MW again.

Expertise / Items Examined: Jewellery.

avatarKatherine. Essex

Review starsNov 2022

Professional, Efficient & Friendly

I would recommend Mary to anyone who is in need of a valuation. She provided, very quickly, a detailed and thorough assessment.

Expertise / Items Examined: Jewellery

avatarS.M. Lavenham

Review starsOct 2022

Very Professional With Great Attention to Detail

Mary valued my Wife's engagement ring. The service from start to finish was fantastic. Prompt reply to emails. Mary arranged the valuation within 48hrs and I had the full report within 2 days. Pleasant and efficient experience.

Expertise / Items Examined: A set of hand made jewellery crafted in Crete, gold and sapphire.

avatarJames. Saffron Walden

Review starsOct 2022

Excellent Service

Mary valued my Wife's engagement ring. The service from start to finish was fantastic. Prompt reply to emails. Mary arranged the valuation within 48hrs and I had the full report within 2 days. Pleasant and efficient experience.

Expertise / Items Examined: Diamond engagement ring.

avatarJan & Roger. Essex

Review starsOct 2022

The Best Valuation We Have Had.

Mary revalued several items for insurance purposes. We found her to be very friendly and professional and the home valuation certainly gave us confidence and peace of mind. We had an interesting discussion on the pieces and Mary was very informative on her experiences and forthcoming with helpful advice. The valuation was very detailed and comprehensive compared to others obtained in the past.
I would have no hesitation in recommending Mary for her services.

Expertise / Items Examined: Jewellery and a watch.

avatarJohn. Royston

Review starsOct 2022

First Rate Service

I am so glad that I contacted Mary who valued my late wife's jewellery to enable me to divide it fairly between my family. She carried this out most thoroughly, sympathetically and professionally. I had been putting it off for many years but she has made an otherwise difficult task so much easier for me and I cannot thank her enough.

Expertise / Items Examined: Various items including rings, bracelets and necklaces.

avatarDavid. Brentwood

Review starsSep 2022

Professional Service

I had my diamond encrusted flat men's gold ring valued, for insurance purposes, by Mary, and received an extremely comprehensive valuation document for my records after an initial detailed examination of the jewellery. I would highly recommend this service.

Expertise / Items Examined: Men's diamond encrusted 18ct gold ring.

avatarMr&Mrs Archibald. Haverhill

Review starsJul 2022

Professional

We needed to update our insurance policy as it had been some years since we did it- plus the fact my Wife had inherited quite a few pieces of jewellery that had been left to her. I didn't like the idea of leaving her jewellery with a high steet jewellers so I resorted to my computer. I was looking for someone locally who would come to our house and value our items. I found Mary online and liked what I read. I made a phone call and we arranged a date. When Mary arrived she was most personable, we explained what we wanted her to do and that was that she got on with doing her job. We found Mary a good listener and we liked her suggestions. We had 33 pieces for her to value and her presentation was very professional. We would certainly recommend Mary without hesitation.

Expertise / Items Examined: All sorts of jewellery mostly rings bracelets watches and some costume jewellery.

avatarStone. Chelmsford

Review starsJun 2022

Happy Customer

Had five items valued, Mary was friendly and thorough, very pleased with the depth she went into would definitely recommend.

Expertise / Items Examined: Three pairs diamond earrings, a necklace and a ring.

avatarRichard S. Braintree

Review starsMay 2022

Excellent Service

Mary was professional, helpful and great to do business with. There was a genuine personal touch as well. Would highly recommend MW Valuations. Strong expertise and experience.

Expertise / Items Examined: Engagement ring.

avatarSuffolk Gem Lover. Sudbury

Review starsMay 2022

Great Service

We required a valuation for insurance purposes of my wife's jewellery which had been collected over many years including mostly by inheritance. Mary came to our house with all her kit and we now have her detailed report on each item which is/will be most useful. One item has been despatched to an auctioneer and her description of a complicated piece is most helpful. We are now busy passing her name on to all our friends.

Expertise / Items Examined: A collection of jewellery.

avatarJudy. Lavenham

Review starsMay 2022

Wedding Ring Appraisal

I required an appraisal for insurance purposes and received fantastic service from Mary. She was extremely welcoming and the whole experience was positive. The detailed report was sent through promptly and was very professional - I would definitely recommend her services.

Expertise / Items Examined: My diamond wedding band.

avatarGabriela. Dunmow

Review starsMar 2022

Engagement Ring Valuation

I had my engagement ring valued for insurance purposes. Mary was very efficient and polite and responded very quickly. The whole process was seamless and I was extremely pleased with the valuation and the detailed report she provided even quicker than I expected. I would definitely recommend her and use her again in the future.

Expertise / Items Examined: Diamond engagement ring.

avatarMrs Williams. Billericay

Review starsMar 2022

Review for Insurance Purposes

We had to have a few items valued for insurance purposes. It seemed that MW Valuations was one of the few that could do this for us without needing to retain the items, which was important to us. They were very professional from the minute I contacted them until we received the fully detailed report. The owner and valuer is a very nice person too! Would definitely use again and recommend.

Expertise / Items Examined: Watch and rings.

avatarChris. Essex

Review starsMar 2022

First-Class Service

For insurance purposes I had two watches and a ring valued. My wife and I experienced a very smooth and pleasant process from start to finish. From my the first contact via email to receiving the final valuation report was very easy, efficient and friendly service. I have no hesitation in recommending Mary to anyone who requires such a service as they will not be disappointed.

Expertise / Items Examined: For insurance purposes, I had two watches and a ring valued.

avatarStef. Gosfield

Review starsFeb 2022

Super Service

We needed a speedy valuation on an item of jewellery and I'm pleased to say Mary did not disappoint. Her service was very quick and professional, the presentation and quality of the final valuation document surpassed anything we've previously experienced. Can't fault the whole process in anyway and we know who to contact in future.

Expertise / Items Examined: Eternity ring.

avatarRebecca. Haverhill

Review starsFeb 2022

Highly Recommended

I found Mary after I inherited a very special ring and needed an insurance valuation, but was very reluctant to leave it with a local jeweler to be posted across the country for a valuation to be done. She got back to my emails incredibly quickly and I was able to book in an appointment at her home office within a week of finding her online. Mary was extremely professional and personable and it was very clear from the outset that she was highly experienced, so I was never in any doubt she'd do a superb job. The appointment took around 20 minutes and I was then able to bring the ring straight back home with me whilst she did the necessary research and compiled the valuation. The report was emailed within a week, as expected, and was extremely detailed and beautifully put together. I would definitely recommend her services and will no doubt use her again as and when needed!

Expertise / Items Examined: A diamond ring

avatarAndrew. Colchester

Review starsJan 2022

Insurance Valuation

Mary made a home visit to undertake an insurance valuation for several items. The overall experience was very good and was undertaken in a timely, professional and friendly manner.

Expertise / Items Examined: A collection of jewellery including rings , gold chains and earrings.

avatarLaura. Hertfordshire

Review starsOct 2021

A Great Experience

Had an insurance valuation carried out on my engagement ring. First time I'd used Mary, she was quick to respond to emails and very helpful and professional. Price was reasonable and the report was delivered in good time. Would recommend.

Expertise / Items Examined: Engagement ring.

avatarSally. Leverington

Review starsOct 2021

Incredible Service

Extremely reluctant to leave items with a jeweller, i.e. out of my possession, I found Mary's details on the internet. After an initial telephone conversation I felt more than confident about using her service. Upon meeting her I was not disappointed. I spent just over half an hour with Mary while she examined and photographed the items. After subsequent research by Mary and within a few days, I received a most detailed and comprehensive valuation. Would recommend Mary with more than five stars if they were available. If you need your jewellery valued, even if you do not live near to her (I travelled 70 miles each way) using Mary is worth every penny. She also makes ‘home visits’! Superb. Thank you.

Expertise / Items Examined: Two gold and diamond rings, pair of gold and diamond earrings.

avatarKatM. Near Ware

Review starsOct 2021

Insurance Valuation

Mary valued a diamond ring for me. She is very easy to talk to and clearly highly qualified. I was incredibly impressed with her professionalism and the detailed report that she produced. So much so, that I am now going to get other pieces valued as it's been quite some time since I last brought the insurance valuations up to date. The fact that the reports are held on a database is very reassuring if the worst should ever happen. I would not hesitate to recommend Mary.

Expertise / Items Examined: A diamond ring.

avatarAllison. Little Canfield

Review starsOct 2021

Prompt Attention by Home Visit

We asked Mary to provide a valuation for Probate purposes on 5 rings that belonged to my mother. Mary promptly responded to our enquiry and the fact that she could carry out the valuation at our home really helped. The finished report was just what we needed and very comprehensive. With thanks to Mary for her professionalism and swift attention.

Expertise / Items Examined: Five rings belonging to my late mother.

avatarSue. Essex

Review starsSep 2021

Efficient and Friendly Service

Watch Valuation for insurance purposesMary was a real pleasure to deal with. Mary was very helpful, friendly, patient and kind. Mary was very happy to answer, explain any questions and queries I had. I felt very comfortable and at ease. I was very impressed by the speed and efficiency of Mary's service. Mary was extremely professional and polite and had a lovely manner about her. I would recommend Mary without any hesitation whatsoever and would definitely use Mary again.

Expertise / Items Examined: Watch

avatarM Greenwayer. Sudbury

Review starsSep 2021

Professional & Knowledgeable

Mary produced a comprehensive report on 17 items consisting of set gemstones and watches. She took 5.5 hours for all appraisals and has a wonderful manner, answering any questions we bombarded her with but giving no indication of item values , very correct and professional. Marys array of apparatus was impressive, as are the qualifications she has attained. We have no hesitation in recommending her services.

Expertise / Items Examined: Mostly post dated 1980's gems set in rings, bangles, pendants etc., together with watches and a early pocket watch.

avatarM.E. Bishops Stortford

Review starsApril 2021

Highly Recommended

I have previously had insurance valuations undertaken through a local jeweller's but due to Covid restrictions I needed to find a Valuer that I could deal with directly. Mary Waterfall is lovely. She is professional and very personable. Her communication was great throughout. I would definitely recommend Mary for any valuations.

Expertise / Items Examined: Watches and jewellery.

avatarChapman. Essex

Review starsMarch 2021

Perfect!

I had to get a valuation on two items for insurance purposes- both left to me by my late father. Mary was very professional from the off set (the enquiry was via email found on google as I had checked reviews and found MW Valuations to have excellent feedback) Arrived and handed over the items and waited for approx. 30 minutes. Mary friendly and professional and explained the process. Items were handed back and within a few days the valuation was emailed with great detail. Excellent service and would recommend.

Expertise / Items Examined: My eternity ring and diamond ring.

avatarGem Lover. Upminster

Review starsDec 2020

Excellent Service

I had various items valued for Insurance purposes. Mary was very efficient and knowledgeable. It was great to have everything done in my home and felt very comfortable. The booking of the appointment, actual valuation and final report was all done in good time. I would definitely recommend her services.

Expertise / Items Examined: Various items - rings, bracelets, necklaces, brooches and watches.

avatarJean S. Braintree

Review starsOct 2020

Profesional

Mary is a very friendly lady and valued two rings for me for probate. It was helpful go to her house and not to have to hand them into a jewellers. The report came back with a lot of detail and interesting information.

Expertise / Items Examined: Three stoned diamond ring and a wedding ring

avatarVictoria. Thaxted

Review starsOct 2020

Brilliant Service

Mary came to my house to undertake a probate valuation. She was extremely professional, diligent in her work and provided the report quickly thereafter. The report was extremely detailed and exactly what was needed, all provided for a very reasonable fee. Thank you - brilliant service and I thoroughly recommend.

Expertise / Items Examined: Two diamond rings, a gold ring, a watch and a necklace.

avatarK Sunlover. Stevenage

Review starsAug 2020

Very Professional

I visited Mary at her home to have a ring and some watches valued for insurance purposes. She allowed for covid distancing - I sat in her garden while she valued my items with patio doors open. She's very friendly and professionaL. I received my valuation a couple of days later. Very thorough and perfect for my insurers. Highly recommended.

Expertise / Items Examined: Diamond engagement ring, Rolex and omega watches.

avatarRicky. Bishops Stortford

Review starsAug 2020

Very Good Service

Mary was very good from start to finish as she valued a watch for me. Answered all my questions when I needed her and turned up exactly when she said she would. Would highly recommend and will be using again. Good price as well.

Expertise / Items Examined: Watch.

avatarHeather. Dunmow

Review starsOct 2019

Great Service

Mary appraised three items in a very professional way. The valuation came shortly afterwards and was very detailed but exactly described the items as presented to her. A very convenient and prompt service.

Expertise / Items Valued: Ladies watch, ring and earrings.

avatarSarah. Essex

Review starsSep 2019

Professional in home Appraisal

I approached Mary Waterfall at MW Valuations and she was very accommodating. Mary quickly arranged a time to come to my home and value the items in situ. She then went away to research, and provided a draft PDF report and a further final report. Mary’s professional and courteous manner combined with her extensive experience made for a reassuring and pleasant experience.

Expertise / Items Valued: Engagement ring, brooch and dress rings

avatarSonia. Burnham-on-Crouch

Review starsSep 2019

Very Professional

I arranged for Mary to visit me at home to appraise a number of items left to me by my Godmother. I wanted to establish value and type she offered to do this on an hourly cost basis. Mary arrived on time and proceeded to assess and guide me on the various items, she was very knowledgeable. Although none of items were of huge value, I was still very pleased I had arranged for her to visit for peace of mind.

Expertise / Items Valued: Inherited jewellery, including approximately 20 rings and a few pendants.

avatarClare. Colchester

review starsJun 2019

Great Service

Mary appraised three items I had been lucky enough to have been given in a very professional way in my own home. The valuation came shortly afterwards and was very detailed but exactly described the items as presented to her. A very convenient and quick service.

avatarLewis King. Essex

review starsJan 2019

Absolutely Fantastic

Well, where do I start. Mary from the start was very professional and it was great hospitality on her part. She gave me the result I was really expecting. Great little pack up to leave with too with all the documents I need. If I give 20 stars I would. Thanks again Mary and the ace cuppa!

avatarLewis King. Essex

review starsJan 2019

Absolutely Fantastic

Well, where do I start. Mary from the start was very professional and it was great hospitality on her part. She gave me the result I was really expecting. Great little pack up to leave with too with all the documents I need. If I give 20 stars I would. Thanks again Mary and the ace cuppa!

avatarCaribbean Carats. Braintree

review starsApr 2017

Peace of Mind

Mary was very polite & efficient from beginning to end with answering emails to delivering the final report. I had asked her to value an engagement ring that I had bought in the Caribbean for insurance purposes & assurance that I hadn't been ripped off. Arriving punctually at my house she then took her time to carefully and fully assess the ring, using expert equipment, ending up with a comprehensive printed report on the quality of the diamonds and jewellery piece in general. Mary's report and professional manner has given me peace of mind that whilst the ring isn't perhaps worth as much as I'd hoped it is still a fine item, loved by my partner (who now also has peace of mind that it's not tat) and we can list it on the home insurance.

avatarHelen Mustafa. Cambridge

review starsMar 2017

Great Service

I found this to be a thorough and detailed service. I wasn′t sure what to expect and needed some items valuing for insurance. I was provided with all the information and some professional images to cover all my needs, all within a short time frame. I would highly recommend this Valuer and will use her again. Good value for money.

avatarPatrick. Cambridge

review starsMar 2017

Great Service, Well Priced

I was given the name of MW Valuations by a family friend after I inherited some jewellery that I didn't know what to do with. I was aware of some of its value but not in the modern market place. Mary clearly explained the process and the way in which she prepared her valuations. She made clear the differences between the various types of valuations and I chose the one that was most applicable to me. The end product was a review that detailed the items very well and enabled me to make a decision about what to keep and what to sell. Surprisingly, a lot of the items I had no interest in and assumed were not of any great value, were the ones highlighted by Mary as having the best position on the market!
All in all, a great service that I would recommend.